International Journal of Services Marketing (IJSM) is a multidisciplinary journal that is designed for the prompt publication of peer-reviewed articles in all areas of the subject. The journal articles will be accessed freely online. It covers all areas of services-related issues of interest to marketing scholars and relevant to marketing professionals who represent a broad range of service industries.

The journal presents both theoretical and empirical articles including experimental and pilot studies addressing various issues faced by service marketers to enhance the development of the marketing literature in the application of marketing concepts to services. Manuscripts submitted to the International Journal of Services Marketing must be original work that has not been published or under consideration for publication elsewhere. Each study published by IJSM undergoes a rigorous double-blind peer-review process.
You are welcome to submit your manuscript on our online submission system which has self-explanatory steps. The registration and submission of manuscripts are open for all, from all corners of the world. We are using Online Journals System (OJS) for submission and publication of articles in IJSM. This system facilitates communication between authors, editors, and reviewers in order to ensure a transparent and rapid review process and allows submission of articles with tracking of progress till the proof stage. In order to submit your article, click on the submission, and register yourself if you are a new user.